Legal
Privacy Policy
Last updated: July 27, 2026
This Privacy Policy describes how Travis Mitchell ("BioTracker," "we," "us") collects, uses, and shares information in connection with the BioTracker iOS application and the website at downloadbiotracker.com (together, the "Service").
BioTracker is an organizational and informational tool designed to help you plan and track personal supplement, peptide, and compound protocols. It is not a medical device, does not provide medical advice, and is not a substitute for advice from a qualified healthcare professional. Use of the Service is subject to our Terms and Conditions.
- Effective date: July 27, 2026
- Governing jurisdiction: California, United States
- Business mailing address: 25005 Blue Ravine Rd #180, Folsom, CA 95630, United States
- Privacy and Support Contact: support@downloadbiotracker.com
1. Information we collect
Account and profile information
When you create an account, we collect account identifiers (such as a user ID and, if you sign in with an email or third-party identity provider, an authentication identifier) and basic profile information you choose to provide. You may optionally provide additional profile or social information, such as a display name, avatar, or short bio.
Health-adjacent information you enter
BioTracker is built around information you enter about your protocol. This may include:
- Supplements, peptides, and other compounds you track
- Dosage amounts, units, and administration routes
- Schedules, timings, cycles, and phases
- Reminder configurations and quiet hours
- Adherence entries (whether a dose was taken, skipped, or rescheduled)
- Inventory information, such as quantities, expirations, and vial or bottle notes
- Free-form notes you associate with items in your stack
This information is provided by you. We treat protocol data you enter as sensitive health-related information and handle it with corresponding care, even though BioTracker is not a healthcare provider, does not create a designated medical record, and does not share this data with any healthcare provider on your behalf.
Camera and label photos
If you use the label-scanning feature, BioTracker requests access to your device camera to capture product or vial labels. Live camera frames and on-the-fly text recognition (OCR) are processed on your device where supported, and those live frames are not uploaded.
If you confirm and save a scanned item to your inventory, the associated label photo may be uploaded and stored with that inventory record in your private cloud storage (currently Supabase Storage) so the image is available across your devices and tied to the item you saved. Saved label photos are subject to the same access controls, deletion rights, and retention policies as your other stack data described in this policy.
Notifications
BioTracker requests permission to send you local and/or push notifications for reminders and protocol updates. You can revoke this permission at any time in your device settings.
Subscriptions and purchases
If you purchase a subscription, we receive subscription entitlement information, such as subscription status, product identifier, active period, and renewal state. Payments are processed by Apple through the App Store. BioTracker does not directly receive or process your App Store payment-card information.
Creator and referral codes
If you enter or activate a creator or referral code, we record the code and associated attribution so that we can honor promotional entitlements and, when the affiliate program launches, attribute referrals to participating creators. Additional details will be published when the affiliate program is released.
Device and diagnostic data
If crash reporting, diagnostics, or analytics features are enabled in the app, we may collect limited device and diagnostic information (such as device model, operating system version, and non-identifying event data). If these features are not enabled, this information is not collected. This Privacy Policy will be updated before publication if such features are added.
2. How we use information
- To provide, maintain, and improve the Service
- To sync your stacks, schedules, and adherence across your devices
- To deliver reminders and notifications you configure
- To manage your subscription entitlements
- To honor creator and referral codes
- To respond to support requests
- To detect, prevent, and address fraud, abuse, and security issues
- To comply with legal obligations
3. Service providers
We rely on a small number of service providers to operate BioTracker. Today these include:
- Supabase — authentication, database, storage, and server-side functions.
- RevenueCat — subscription entitlement and lifecycle management.
- Apple — App Store payments, trials, and subscription billing.
These providers process information on our behalf under contractual terms. This Privacy Policy will be updated before publication if additional processors are added, including analytics, crash reporting, advertising attribution, or email delivery providers.
4. Data sharing
We do not sell your personal information. We share information only:
- With the service providers described above, to operate the Service
- With Apple, to the extent required to process purchases and subscriptions
- When required by law, legal process, or to protect the rights, safety, or property of BioTracker, our users, or others
- In connection with a corporate transaction such as a merger, acquisition, or asset sale, subject to appropriate confidentiality and notice
- With your consent or at your direction
5. Data retention
We retain information for as long as your account is active and as needed to provide the Service. If you delete your account, we delete or anonymize associated personal information within a reasonable period, except for information we are required to retain for legal, tax, security, fraud-prevention, or dispute-resolution purposes.
6. Security
We use administrative, technical, and organizational measures designed to protect information from unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Children's privacy
BioTracker is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it. Parents or guardians who believe their child has provided us with personal information may contact us at support@downloadbiotracker.com.
8. U.S. state privacy rights
Depending on where you live, you may have rights under U.S. state privacy laws (including, without limitation, laws in California, Virginia, Colorado, Connecticut, and Utah). These rights may include the right to access, correct, or delete your personal information, and the right to opt out of certain processing. To exercise a right, contact us at support@downloadbiotracker.com. We will not discriminate against you for exercising any such right.
BioTracker does not sell personal information and does not engage in "sharing" for cross-context behavioral advertising as those terms are defined under California law.
9. International transfers
BioTracker is operated from California, United States, and information may be processed in countries other than where you live. We take steps designed to ensure that such transfers comply with applicable law.
10. Account and data deletion
You can request deletion of your account and associated data from within the BioTracker iOS app. See our Delete Account page for details on what is deleted, what may be retained for legal or security reasons, and how to contact us if you cannot access the app.
Apple subscriptions are managed by Apple and must be cancelled separately through your Apple ID subscription settings.
11. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Service or by other appropriate means. The "Effective date" above indicates when this policy was last revised.
12. Contact us
Questions about this Privacy Policy? Contact us at support@downloadbiotracker.com or 25005 Blue Ravine Rd #180, Folsom, CA 95630, United States.